Faqs

BILLING:

How do you take payments?

We accept Credit Cards or Bitcoin for payment.

What will show on my credit card statement when I order?

Please Contact Us for that information.  Due to client privacy reasons this is not disclosed.

What does order status “On Hold” mean?

It means we are processing your order. If all details are correct, you should expect a charge on your CC within the next 4-18 hours.

SHIPPING:

Where we ship?

USA, Canada

Where we DO NOT ship?

All other countries we do not ship to.

How long does shipping take?

Please check our SHIPPING page.

My package was damaged in transit, what do I do?

Please take a picture of the damaged package and email us at:

 

Do you provide MSDS or any other documents?

We don’t provide any documents with your order, just your order.  It’s private data.

PRODUCT:

How much is 1ml?

80% of full dropper = 1 ML

OTHER:

I am buying, Buy 2 Get 1 free? Can I substitute ___?

Sorry guys, no substitutions.